Nissan agree to refund $1,000 of my recent repair bill !!

A few weeks ago my LEAF’s onboard charger failed and I was left with a $2,581 repair bill. This is just 8 months after replacing the battery. I decided to call Nissan Consumer Affairs and ask for out of warranty assistance.

I must have caught them in a good mood, they agreed to refund me $1,000. The check is in the mail. It should take about 5 weeks to get the check, but that’s fine. I’m relieved they were able to help with the cost.

Newton Nissan were instrumental in encouraging the corporate office to help me by sharing the number of service visits I have made over the last 6 years for both my LEAF and Altima. Newton Nissan do hold the distinction of being the number one rated Nissan dealer in North America.

Thank you Mr. Nissan.

This entry was posted in Customer Service, Electric Car, Nissan LEAF, Uncategorized and tagged . Bookmark the permalink.

4 Responses to Nissan agree to refund $1,000 of my recent repair bill !!

  1. Pingback: Another expensive out-of-warranty repair | Nissan LEAF

  2. John says:

    I have the exact same issue, but Nissan was unwilling to do anything for me. Very disappointed with their service so far. Any pointers on how you got them to pitch in?

    • jpwhitehome says:

      I just called the Customer Service Line and asked for out of warranty assistance. I believe Nissan were being generous with out of warranty assistance earlier this year leading up to the new LEAF launch. That generosity may have worn off. Best of luck with you case.

      EV Customer Support Team Phone: (877) NO GAS EV (or 877-664-2738)

  3. ping7680 says:

    I had the same exact problem but Nissan refused to do anything. I’m very disappointed and I don’t think I’d buy another Nissan due to this. Any pointers on how you got them to pitch in?

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